Orders & Shipping
All orders are processed for shipment within 1 business day. Orders are shipped Monday to Friday.
Note: During sale periods we endeavor to deliver orders within our regular delivery times, however order processing and delivery times may take 2-4 business days longer.
International Worldwide Shipping
- Receive your purchases in 3-5 working days after your order has been accepted. It may take an additional 2-3 business days subject to custom clearance.
Domestic Shipping within India
- Metro deliveries arrive within 2-3 business days from the date of shipment. Regional deliveries may take an additional 2-3 business days.
Note: For made to order dresses, it may take additional 12-14 days for the dress making. You can expect these orders to be delivered in 14-25 business days.
When your order has been placed, a confirmation email will be sent to your nominated email address.
In the case of any delay to processing times for any delivery service, you will be notified by email.
You are on our India based store and we ship internationally all over the world.
The Bauble Buy Online Store currently offers two different packaging options for you to choose from during checkout:
Signature Handwritten Calligraphy
Your order will be packed along with our signature handwritten custom calligraphy card (Get your own personal message handwritten by us) for the perfect gifting experience. It will be delicately wrapped in our luxurious cotton bag and placed in our FSC certified fully recyclable cardboard box.
For a more discreet option, you can receive your purchases wrapped in tissue and placed in a FSC-certified, recyclable, brown cardboard box.
We are proudly 100% recyclable. All our boxes are made of recyclable material and contains recycled paper, tissue and shipping labels which are fully recyclable.
Based on availability, your order may be delivered in packaging different to the option you selected at checkout. This is to ensure all items are delivered in the most secure and protected packaging available.
Once your order has been shipped a unique tracking number will be sent to your nominated email address. You can track your order by clicking on the link provided in the Shipping email.
All deliveries must be signed for. Ensure someone will be available to sign for the delivery between 9 am and 6 pm.
We cannot deliver to PO Box, Parcel Locker or Freight Forwarding addresses. Orders to these addresses may be subject to cancellation.
Orders of multiple items may be shipped in more than one delivery. This will be indicated by receiving multiple shipping confirmation emails.
For worldwide shipping, we use FedEx's International Priority service.
For domestic orders, Delhivery is our logistics partner.
Free Express Delivery for all orders.
Free Express Delivery Duty Paid (DDP) is available on orders over $400. There will be no additional charges at checkout or at any stage during delivery.
Express orders below $400: $20
All prices are shown in USD.
Taxes and duties are calculated according to your shipping destination and itemized on the Order Summary page. Make sure you select your location to view the correct local market pricing, delivery times and shipping costs.
We ship to your destination on a DDP (Delivery Duty Paid) basis, which means you will not have to pay any additional fees when your order arrives in your country.
Should you wish to return an item, Bauble Buy do not refund international prepaid duties and taxes paid for Delivered Duties Paid (DDP) orders or duties and taxes paid at time of customs entry for Delivered Duties Unpaid (DDU) orders. Contact your local customs office to obtain your tax refund.
Return postage costs are not refundable and we do not refund initial shipping charges for goods returned, other than for faulty items. All international returns should be shipped back to ZIMMERMANN as goods returned to sender to ensure no duties and taxes are incurred for the return.
Any DDU orders refused upon delivery at either the final destination or customs will have the incurred duties and taxes deducted from the refunded amount and be subject to a 30 day return processing time.
Occasionally stock levels are not up-to-date on the Online Store, this means items may not be available at the time of purchase. The likelihood of this occurring is extremely rare.
If this occurs to an item in your order, you will be notified by email as soon as possible and offered a suitable replacement or a full refund.
If you require any changes to your order; including incorrect address details and/or item sizing, contact Client Services immediately.
If your order has already been processed, BAUBLE BUY accepts no responsibility for incorrect details entered. However, our Returns process is available for changing incorrect items.
Shipments that are rejected by the receiver will result in the client incurring redirection fees. BAUBLE BUY reserves the right to cancel any order after purchase.
Order details are available in order confirmation emails, and in My Account for clients who were logged in when placing their order. Alternatively contact Client Services for all Online Store and order enquiries.
Transaction processing is based in India, your bank may apply international transaction fees.
Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched. Please note, this can take longer during sale.
Once your order has left us, you’ll receive an email with your tracking information so you can follow its progress. You can also check the status of your delivery by viewing My Orders in your account.
Delivery Processing Times
Before we can dispatch your purchase, we may need to confirm your details with your card issuer. We’ll do our best to keep delays to a minimum.
We work closely with our shipping partners to minimize the potential impact of customs delays.
Signing For Your Purchase
You can rest assured that we'll keep your purchase safe until it reaches you. Your order is insured against theft and accidental damage during delivery. Once your purchases have been delivered to the specified address and signed for, they are no longer covered by insurance.