Shipping & Delivery

Free Standard Shipping is included on every order, with no minimum spend. Estimated delivery is 12–14 business days from the date of purchase.

Express Shipping is a flat $35 and arrives in 5–8 business days.

Delivery times are estimates and begin once your order is accepted. They include a short processing window before your items are dispatched. Customs clearance may occasionally add a few days on international orders.

All orders are processed for dispatch within 2–3 business days. Orders are shipped Monday to Friday.

During sale periods we do our best to keep to our regular timelines, however processing and delivery may take a few business days longer due to higher demand.

Once your order is placed, a confirmation email is sent to the address you provided. If there is any delay to processing, we’ll let you know by email.

Some pieces are hand-crafted especially for you. For custom-made dresses, please allow an additional 20–30 days for production before your order is dispatched.

Once your dress is made, it ships using your chosen shipping method (Standard or Express) and the delivery times above apply. Any production timeframe specific to an item is also noted on its product page.

Once your order ships, a unique tracking number is emailed to you. Simply click the link in your shipping email to follow its progress.

You can also check your delivery status any time under My Orders in your account.

Orders containing multiple items may arrive in more than one delivery — you’ll receive a separate shipping email for each.

Your order is insured against theft and accidental damage while in transit. Once it has been delivered to your address and signed for, it is no longer covered by this insurance.

Deliveries may require a signature, so please make sure someone is available to receive the parcel between 9 am and 6 pm.

We’re unable to deliver to PO Box, Parcel Locker, or Freight Forwarding addresses. Orders to these addresses may be subject to cancellation.

Depending on your destination, your order may be subject to import duties, VAT, or other taxes. These are determined by your local customs authority when your shipment arrives.

Any such duties and taxes are not included in your purchase price and are the responsibility of the customer. They are payable directly to your government or courier upon delivery.

We recommend checking your country’s import policy before ordering so you know what to expect.

Once an order has been dispatched and a tracking number issued, the shipment is in the hands of the carrier. Delivery times provided are estimates only and are not guaranteed dates.

We can’t be held responsible for delays caused by circumstances outside our control, including customs inspections, carrier or flight disruptions, weather, or wider logistics events. Should any such situation arise, we’ll gladly help you liaise with the carrier.

On rare occasions, stock levels may not be fully up to date and an item may sell out at the moment of purchase.

If this affects your order, we’ll contact you by email as soon as possible and offer you a suitable replacement or a full refund.

Need to update an address or a size? Please contact Client Services as soon as possible.

If your order has already been processed, Bauble Buy can’t take responsibility for incorrect details entered at checkout — but our Returns process is available to help. Shipments refused by the recipient may incur redirection fees, and Bauble Buy reserves the right to cancel any order after purchase.

Your order details are available in your confirmation emails and in My Account if you were logged in at checkout. For any other questions, contact Client Services.

Please note that transaction processing is based in India, so your bank may apply an international transaction fee.